Personal Data Protection Policy

Identification and contact data

We may collect information voluntarily provided by the user, such as name, surname, email address, and date of birth. Age verification is an essential legal requirement to access our services.

Technical and usage data

We automatically collect data related to the device used (IP address, browser type, operating system) and how you interact with the site (pages visited, access times, session duration). This data is necessary to ensure system security.

Transaction and communication data

Should the user perform operations on the platform or contact our customer support service, we will keep track of such activities and communications to provide technical and administrative support.

The processing of personal data is carried out on the following legal bases:

• Performance of a contract: to provide the services requested by the user.
• Legal obligation: to comply with current regulations, including age verification.
• Legitimate interest: to improve the security and quality of the site.
• Consent: for specific purposes such as sending optional updates.

We use the collected information to manage user accounts, provide customer support, analyze portal usage for statistical purposes, prevent fraudulent activities, and ensure the technical integrity of the infrastructure.

Personal data is retained only for the time strictly necessary to achieve the purposes for which it was collected, or for the period required by legal and tax archiving obligations in Italy. Once the terms expire, the data is irreversibly deleted or anonymized.

Information is not sold to third parties. We may share data with technical service providers (such as hosters or data processors) who act on our behalf and are bound by strict confidentiality agreements. Data may be communicated to competent authorities only in the presence of a legal obligation.

Should processing involve the transfer of data to countries outside the European Economic Area, we ensure that standard contractual clauses or other legal instruments are applied to guarantee a level of protection equivalent to that in Europe.

We adopt strict technical and organizational measures (encryption, firewalls, access controls) to protect data from unauthorized access, loss, or alteration. Despite our efforts, we remind you that no internet transmission can be considered 100% secure.

The user has the right to request access to their data, the rectification of inaccurate information, the erasure of data (where possible), the restriction of processing, and to object to the use of their data for certain purposes.

To exercise your rights or request clarification, you can contact our data protection officer at: [email protected].

We reserve the right to modify this document to adapt it to new business practices or regulatory requirements. The updated version will always be available on this page.