Responsible Gaming Policy

Access to our services is strictly prohibited for individuals under 18 years of age. We implement strict identity verification procedures to ensure that no minors can use the platform. We urge parents to use filtering software to restrict access to gaming sites on devices shared with minors.

Responsible gaming is based on individual awareness. We suggest following these guidelines:

• Set a spending budget and never exceed it.
• Only play amounts you can afford to lose.
• Do not consider gaming as a means to solve financial problems.
• Monitor the time spent on the platform.
• Avoid playing during times of stress, anxiety, or under the influence of substances.

We provide our users with various features to manage their activity independently:

Deposit and loss limits

The user can set daily, weekly, or monthly limits on the amount they can deposit or lose. These limits are an effective tool to avoid unexpected expenses.

Time and session limits

You can configure automatic alerts or blocks to limit the duration of individual gaming sessions, promoting a balanced management of your free time.

Self-exclusion and suspension

For those who wish to stop their activity, we offer temporary suspension or definitive self-exclusion options. During the exclusion period, the account will remain inactive, and the user will not receive promotional material.

It is important to promptly recognize the signs of problematic behavior. The user should ask themselves the following questions:

• Do you neglect family or work commitments to gamble?
• Do you try to immediately recover losses?
• Have you ever lied about the amount of money spent?
• Do you feel irritable when you cannot access the game?

If gambling is no longer fun, we strongly recommend consulting industry experts. There are numerous independent organizations and health services in Italy that offer free and anonymous advice for the prevention and treatment of gambling addictions. Do not hesitate to ask for help if you feel a loss of control.

We recommend not saving login passwords on computers or mobile devices also used by minors. Educating young people about the risks of online gambling is a key element of family prevention.

Our team constantly monitors activities to identify any anomalies and is committed to updating its procedures to always guarantee the highest protection standards for Italian citizens.